Refund Policy

Last updated: 25th March 2026

​

1. Overview

We strive to ensure you are satisfied with your purchase. However, due to the nature of digital products, specific refund conditions apply.

​

2. Digital Product Policy

All products sold are delivered digitally (e.g. audio downloads, music). Once access has been granted or a product has been downloaded, it is considered “used.”

​

3. Refund Eligibility

Refunds may be considered under the following conditions:

• You experience a technical issue that prevents access to the product and we are unable to resolve it

• You receive the wrong product

• You are charged incorrectly or multiple times

To be eligible, you must contact us within 14 days of purchase.

​

4. Non-Refundable Situations

Refunds will not be provided in the following cases:

• You have changed your mind after purchase

• You did not achieve the desired results

• You failed to download or access the product within the given timeframe

• You purchased the product by mistake

• ​

5. Refund Type

Where a refund is approved, it will typically be:

• A full refund for duplicate charges or incorrect purchases

• A partial or full refund may be issued at our discretion in exceptional circumstances

Refunds will be processed back to the original payment method.

​

6. Requesting a Refund

To request a refund, please contact us with:

• Your name

• Email address used for purchase

• Order details

• Reason for the request

Send your request to: ethericalmusic@gmail.com

​

7. Processing Time

Approved refunds will be processed within 5–10 working days, depending on your payment provider.

​

8. Chargebacks

Please contact us before initiating a chargeback. We are committed to resolving issues quickly and fairly.

​

9. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page.